Refunds Policy
Roaring Stories Pty Ltd (ABN: 28 631 816 923) complies with Australian Consumer Law. In the event of a major product fault or defect a full refund will be provided.
Tickets to events are non-refundable. Very occasionally there may be a change to time, date or location of an event. If you are unable to attend because of this change you may a) request a refund of the ticket price or b) request we transfer your ticket purchase to another event. If an event is cancelled you will be entitled to a full refund of the ticket price.
Gift Vouchers are valid for 3 years from issuance date (date of purchase) and are not refundable.
Exchange Policy
If you change your mind about a purchase you may exchange for another item(s). A receipt as proof of purchase must be provided. You will be responsible for any costs involved in returning the item(s) to us and in sending the new items to you.
Goods must be received by us in saleable condition for an exchange/refund to be possible. If the new item(s) cost more than the original purchase you will be required to pay the difference. If they cost less, we can either refund you the difference or issue a gift voucher for this value. Please note refunds can only be processed to the credit/debit card used for the original purchase.
From the blog
What We’re Reading in September
From a Booker Prize-shortlisted novel set just after the American Civil War, to a gripping contemporary debut that takes place on an Australian campus. Here’s what our Balmain bookshop staff are reading this month.
‘The first step is truth-telling’: Q&A with Claire G. Coleman
We spoke with award-winning author and Noongar woman Claire G. Coleman about her new book, Lies, Damned Lies.
The fictional places you’d rather be right now
From the riverbank with Ratty, to Dirt Music country, to the Moscow of The Master and the Margarita.